Shipping

All orders over $200 ship free to the lower 48 states.

For orders under $200 we strive to offer you the best shipping rates and times through dependable shipping services such as UPS and USPS. You will be quoted the rate to ship to your location in your cart. 

Buy Online Pickup In-Store

All B.O.P.I.S. items can be picked up for no charge at our Bend, Oregon location. If you require help with installation we are happy to help. Installation is priced on a product-by-product basis. 

Returns, Refunds, and Exchanges

All returns or exchanges – including “Special Orders” ( on in-line products), must occur within 30 days of purchase and have a valid proof of purchase. Items must be in new, unused condition. All sales marked as “discontinued”, “while supplies last” or “Specialty Item” are final and NOT eligible for return or exchange. Gift Card purchases are non-refundable. A 20% restocking fee will be charged on all returned special order items. Return shipping costs are not included. Refunds will be issued to the card that made the original purchase or by check if the purchase was made with cash.